As a former nationwide property inspector, I have stayed at many hotels nationwide via reservations made by my agency’s travel department. Now retired and full-time motorhome dweller hotel stays are not required often. However, because my motorhome needed body repair and a paint job, I made reservations via Extended Stay American Reservationist for a 30-day stay from (18 Feb to19 Mar) for these services. Further as a first-time guest to this hotel and not knowing what to expect. I had a detailed conversation with an extended stay reservationist regarding my need for a first-floor hotel room due to osteoporosis issues. As well as easy access to take my one-year-old dog out to a potty. I also asked if the hotel had a large parking lot because I was driving a 30-foot motorhome with an attached tow vehicle. At this time, the reservationist assured me she could accommodate my need for a first-floor hotel room but didn’t know anything about the hotel’s parking lot; recommending I call the hotel’s phone number provided on the booking confirmation letter sent to my email address which I did.

I spoke with a male receptionist at the hotel, who felt I could access the back lot because he had seen motorhomes parked there before but didn’t know anything about motorhome lengths. Neither did he share I might need to use the apartment’s complex next-door driveway to access the hotel’s back parking lot, which I only discovered after not being able to access either hotel entrance from Isabella Street or Dobson Road which were too small to swing-into from either angle. My last-ditch effort was to enter the apartment complex’s next-door driveway to determine if it provided access to the hotel next door and discovered it did upon arriving on the rear parking lot.

As a former nationwide property inspector, I have stayed at many hotels nationwide via reservations made by my agency’s travel department. Now retired and full-time motorhome dweller hotel stays are not required often. However, because my motorhome needed body repair and a paint job, I made reservations via Extended Stay American Reservationist for a 30-day stay from (18 Feb to19 Mar) for these services. Further as a first-time guest to this hotel and not knowing what to expect. I had a detailed conversation with an extended stay reservationist regarding my need for a first-floor hotel room due to osteoporosis issues. As well as easy access to take my one-year-old dog out to a potty. I also asked if the hotel had a large parking lot because I was driving a 30-foot motorhome with an attached tow vehicle.

At this time, the reservationist assured me she could accommodate my need for a first-floor hotel room but didn’t know anything about the hotel’s parking lot; recommending I call the hotel’s phone number provided on the booking confirmation letter sent to my email address which I did. I spoke with a male receptionist at the hotel, who felt I could access the back lot because he had seen motorhomes parked there before but didn’t know anything about motorhome lengths. Neither did he share I might need to use the apartment’s complex next-door driveway to access the hotel’s back parking lot, which I only discovered after not being able to access either hotel entrance from Isabella Street or Dobson Road which were too small to swing-into from either angle. My last-ditch effort was to enter the apartment complex’s next-door driveway to determine if it provided access to the hotel next door and discovered it did upon arriving on the rear parking lot.